Analytics Troubleshooting
Common issues and solutions for Analytics features (Charts, Dashboards, Reports, etc.)
Troubleshooting Analytics features - common problems with Charts, Dashboards, Schematics, Databases, Value History, and Reports.
Who needs this: All users, workspace administrators, first-level support
Charts
Dashboards
Schematics
Databases
Value History
Reports
General Troubleshooting Steps
If you're experiencing issues not covered above:
- Check device connectivity - Most Analytics issues stem from device connection problems
- Verify permissions - Ensure user has appropriate role for the action
- Clear browser cache - Hard refresh (Ctrl+Shift+R / Cmd+Shift+R)
- Try incognito mode - Rules out browser extension conflicts
- Check browser console - Look for JavaScript errors (F12 - Console tab)
- Test in different browser - Rules out browser-specific issues
Related Documentation
- Charts - Chart features and configuration
- Dashboards - Dashboard features
- Schematics - Schematic features
- Databases - Database features
- Value History - Value History features
- Export Center - Export and report features
- Connection Troubleshooting - Device connectivity
- User Permissions - Access control
- Contact Support - Get help from Loxone support