Troubleshooting
Comprehensive troubleshooting guides for Exosphere and Miniserver issues
Having issues with Exosphere? This section provides detailed troubleshooting guides organized by feature area to help you quickly resolve problems.
Quick Navigation
Workspace & Authentication Issues
Login, registration, password resets, and workspace problems
Permission Issues
User permissions, roles, access denied errors, and permission requests
License & Billing Issues
License limits, user capacity, billing, and subscription issues
Connection Issues
Resolve device connection problems, network issues, and Remote Connect errors
Miniserver Overview Features
Troubleshoot backups, programs, documents, tasks, comments, and system messages
Analytics Features
Charts, dashboards, schematics, databases, value history, and reports
Known Issues
Currently tracked issues with workarounds and fix timelines
Contact Support
Get help from the Loxone support team when you need additional assistance
Related Documentation
- Adding Miniservers - Initial connection setup
- Miniserver Details - Feature overview
- FAQ - Frequently asked questions